The Mshini servers are configured to utilise FTP/S, a secure variant of FTP that makes use of an SSL/TLS layer below the standard FTP protocol to encrypt the data channels.

If you’d like to upload files to your website, you can enable secure FTP access via your Mshini customer control panel.

Once logged into your Mshini customer control panel, select the Manage Sites tab on the left. Depending on what site you want to enable FTP access for, select either the Live Sites, Staging Sites or Dev Sites tab where you should see your site specified.

On the right, under the site tools menu, will you find the Enable FTP option. Once enabled, the FTP login credentials are sent to the Mshini account holder’s email.

FTP access is enabled for a period of 48 hours, after which it is automatically disabled for security purposes. If you would like to again enable FTP access, all you need to do is to repeat the above process and a new set of FTP credentials will be emailed to the Mshini account holder’s email.

If you don’t yet have an FTP client installed on your computer, FileZilla is a great free option.